How Does Viator Choose Local Operators?
Viator only works with operators who are safe, reliable and reputable -- and who offer a superior travel experience.
We look for operators with a strong track-record and good local reputation. We review their standing with the local visitors bureau, the Better Business Bureau, and relevant travel associations. We evaluate the operator's customer-service procedures to make sure they meet our high standards, and verify their safety records and insurance coverage.
In most cases our destination experts test the products themselves. And in all cases, the local operators have gone through a rigorous screening process. We continually review the performance of local operators, and any operators whose product or services fail to meet our standards are removed from our offering.
Interested in Becoming a Viator Supplier?
Viator is always looking for new and interesting quality products from local operators who provide sightseeing and guided tours, events, attraction passes, outdoor activities, or any specialty offerings of interest to leisure travelers. If you are an operator interested in distributing your products through the Viator website and through our global network of affiliates, please complete this new supplier survey and we will review your request and reply as appropriate.
Please note that Viator requires operators to adhere to the Federation of Tour Operator's Preferred Code of Practice.