Viator.com | Viator's Travel Experts

Dawn Ambroise

Dawn Ambroise is our Quality Assurance Coordinator / Trainer for our call center in Las Vegas. Dawn is a transplanted New Yorker and has been in Las Vegas since 2002. Dawn has worked in the travel industry for 14 years and loves learning about (and visiting!) new and exciting places. Although she has visited many great places, NY remains her favorite place in the world. She is looking forward to more travel time in the future and is always on the lookout for family friendly activities to enjoy with her husband and two daughters.

Taylor Appell

Taylor Appell recently joined the Viator team as a Product Manager based in San Francisco, and she will be developing exciting products for Canada, the Pacific Northwest and Hawaii. Having worked with one of our top producing suppliers in SF, Taylor is now excited to be on the other side of things and finding amazing tours and experiences. Like most of the Viator staff, traveling is Taylor?s passion and she likes a good mix of adventure, relaxation, exploration and even the good mis-hap or two. Her mom always told her that you learn more while traveling than you ever could in a classroom, and that philosophy has definitely stuck!

Virginie Audusseau

Virginie is a Product Sales Manager for Viator. Born in France and lived in Ireland, Spain and now the UK, she has visited over 27 countries. Virginie loves French, Italian and Thai food (and Indian Chai lattes!) Her favorite travel story? She had no seat for a 14 hour train ride in India and was looked after by a family of 22 members (!) who let her sleep on the floor between their berths after chatting about their respective cultures. In the morning, 22 pairs of eyes were waiting impatiently for her to awake - she's a heavy sleeper!

Sam Baker

Sam is one of Viator's senior developers. He works in the background, making sure all the cogs keep turning, usually holding an oil-can. He grew up in Dubbo, which is in central western NSW, then moved to Sydney after finishing Uni. He has been to Hong Kong and New Zealand, and just got back from a trip around the north-eastern US and parts of Canada.

Alexandra Bardsley

Alex Bardsley recently joined Viator as a Product Coordinator to assist in managing tours and activities in Europe, Middle East and Africa. Having worked in several travel-related industries including ski and hospitality, it's no surprise her biggest passions are skiing and cooking! When not on the slopes, in the kitchen or hard at work for Viator, Alex can be found planning her next big trip. This winter is looking a little different to usual with a snow-free holiday to Hong Kong in the pipeline!

Michelle Bassil

Michelle is Viator's Product Manager for Asia Pacific, based in our Sydney office. After spending many years living in London and Hong Kong and traveling to all corners of the globe, Michelle returned to Australia and now is loving discovering so many great experiences in her own backyard. Some of her favorite things she has done recently include seeing the Great Barrier Reef from above and below on a Great Barrier Reef Scenic Helicopter Tour and Cruise from Cairns, experiencing the magic of Australia's Top End on a 3-Day Kakadu National Park and Katherine Camping Tour from Darwin, flying high over New Zealand's magnificent scenery on a Remarkables Mountain Range Helicopter Flight from Queenstown and improving her Japanese cooking skills on a Kyoto Cooking Class & Sake Tasting Tour .

Sila Cameselle Vila

Sila is a Product Sales Coordinator for Viator. Currently based in London, she's originally from Spain and loves telling people about the cultural differences within her country. Her favorite travel experiences include roughing it with kiwis on a road trip around New Zealand, eating freshly made focaccia in Cinque Terre, seeing Manhattan's landscape at night, and lounging in the European Caribbean, the Islas Cies, only a short boat-trip away from her hometown in Galicia, North Spain! When not traveling, you'll find Sila dancing, cooking, writing short stories or enjoying time with friends and family.

Alice Colin

Originally from France, Alice has recently joined Viator as a product coordinator to assist the team in managing tours and attractions in Europe, the Middle East and Africa. She worked and lived in different countries (such as India, Italy, France and.. England!) in several cultural and travel industries and now has a love of travel and insatiable cultural curiosity, which she aims to transmit to Viator travelers. Her favorite travel quote: 'It's not you who makes the journey, it's the journey that makes you.' So, just go!

Jenny Crossling

Jenny Crossling is the Product Director for North America, based in our Las Vegas office. Jenny has worked at Viator since 2000 and loves to try out new experiences around the world. Some of her favorites have been playing with lemurs & penguins, swimming with dolphins & sharks and feeding rhinos & stingrays. Her job has taken her all over the Americas, from New York to the Caribbean, with Las Vegas being the favorite spot! She loves what she does and is always looking for those new, cool experiences to sell on Viator.

Kelly Donahoe

Kelly Donahoe recently joined the Viator team as a Product Coordinator based in San Francisco. She will be developing exciting products for San Francisco, New York, and North American ski destinations. She recently made the move to San Francisco from Vail, Colorado where she worked as a ski instructor and in real estate. Skiing and traveling are two of Kelly's passions and she likes to mix the two whenever possible. On her next trip she hopes to travel to Whistler, British Columbia.

Marissa Evans

Marissa Evans works in our Las Vegas office and helps look after many of our North America destinations. Originally from Northern California, Marissa likes to travel throughout both the US and abroad. Recently returning from a 2-week trip to Europe, Marissa got the chance to practice her Spanish in Barcelona, try her luck at the Monte Carlo Casino and go wine tasting in Sardinia. Marissa's new favorite method of travel? By segway! Marissa loves that her job helps create travel experiences and memories for others and looks forward to making many new traveling memories of her own.

Dominique Exmann

Dominique started working for Viator in Sydney, Australia. She moved to London in 2006 and now leads the Product and Sales Department in Europe, Middle East and Africa. Dominique has travelled the globe with Viator seeking fun activities for travelers. She thinks it's the best job in the world and ranks the Sistine Chapel and Vatican Museums Private Viewing as her all-time-favourite, once-in-a-lifetime experience. Some of her favourite things to do are star jumps at Stonehenge with the private access tours, cycling through the gardens of Versailles on a bike, hiking the Cinque Terre in Italy, and riding a camel through the Arabian Desert on the 4x4 sand safari from Dubai.

Jaime Fitzgerald

Jaime Fitzgerald is Viator's Call Center Manager, working out of our Las Vegas office. Jaime's been all over the world from Nova Scotia and Puerto Rico to Costa Rica, France, Italy, Hawaii and Australia. She's even had a private audience with the pope! When she's out and about trotting the globe, she loves to take in the outdoors. Her favorite activities include snowboarding, camping, and hiking. Jaime's travel tip? Get familiar with where you are going before you get there so that you can make the most of your trip.

John Gates

John recently joined Viator as Director of Finance in the San Francisco office. John just got back from driving around Costa Rica. He loves to travel and likes to navigate through places that are off the beaten path, whether that's remote areas in Bolivia, Thailand or Crete. His favorite country that he has visited so far is Burma.

Ian Frentz

Ian Frentz is Viator's quality assurance manager, based in our Sydney office. Ian has been kicking around the travel industry for the last 23 years, and even doing a bit of work when he hasn't been heading off to another country (40 countries visited at the last count). He has a passion for rugby union, good wine and exotic cuisine, and strives to combine all of them when traveling. Ian's best trip? Always the next one coming up!!

John Gibbs

John is our Director of Client Services, working with our major distribution partners. He has had the travel 'bug' since a teenager and attributes his early love for travel to his Aunt, who worked for an airline. When not at work or traveling to somewhere fun, John enjoys hiking -- check out his blog at www.weekendhike.com.

Daniel Hackett

Daniel looks after everything south of the US border here at Viator. After having lived most of his life in various European countries, he decided to move to the United States to pursue both educational and professional goals. He is currently enjoying life in San Francisco although he would prefer the warm climate of some of his destinations, such as Mexico and the Caribbean!

Duncan Hall

Duncan Hall is our IT Manager, outback adventurer and longest-serving member of staff. Duncan is equally at home driving across deserts in central Australia, air boating in wetlands near Kakadu, skiing in New Zealand, going bush in Far North Queensland, circumnavigating Bali on a motorcycle, sailing on San Francisco Bay, landing in a helicopter in the Grand Canyon or working in our data centre making sure the web sites are up and running. Life is too short to only dream of traveling, the adventure is just outside your door.

Melinda Harrington

Melinda is Viator's project manager (and amateur blogger!). Crossing the equator when she was five months old, Melinda developed a love for traveling early. Back at home, her family crisscrossed the United States, adding 49 of the 50 states to her traveling portfolio (why not just go to Alaska and cross them all off the list?). Now based in Australia, she is busy exploring the Southern Hemisphere, sampling the snorkeling in Fiji, New Caledonia, Thailand, Vietnam, the Maldives, and - of course - Australia. Melinda has now managed to visit most Australian states and territories. Check out Melinda's posts on the Viator Travel Blog for her latest adventures.

Brooke Heiner

Brooke Heiner started with Viator in 2006, working in the accounting department. She still works closely with the accounting team, but her job description these days has opened up to include working with the product and call center teams. She moved to Las Vegas from Salt Lake City in 1994, which keeps her close to her favorite vacation spot - San Diego. Brooke is a big fan of the outdoors, especially being by the beach and the ocean.

Melinda Hernandez

Melinda Hernandez works out of our Las Vegas office as a customer support / reservations agent. Melinda She has worked at Viator for more than 3 years and has enjoyed every minute of it. She also enjoys the road (she's visited 28 states in the USA) and is an adventure seeker! Some of her joys come from camping, hiking, and rafting. The next destination on her to list is Alaska. Melinda's top travel tip? Travel, travel and travel. Remember you only have one chance at life so do it right and see as much as you can!

Jin Lee

I'm an Information Architect and User Experience Manager and my job here at Viator is to help our customers to have as nice experience as they travel around the world. I'm from Korea, but I've been living in Sydney most of my life now. Although Sydney is perfect, I do try to see what wonderful things are out in the world. Memorable trips so far are: a white Christmas in New York and a beautiful sunset at the Forum in deserted Rome.

Tim Lewis

Tim Lewis, Product Manager Americas, recently moved 'over the pond' from London to join Viator's San Francisco team and help create memorable experiences in America and Canada. Tim is a great believer in packing as much into his holidays as possible, so often arrives home more tired than when he started off! Favourite Viator trips to date include the adrenalin-filled Golden Circle Super Jeep and Snowmobiling Tour in Iceland, and a beer-fuelled visit to Munich's legendary Oktoberfest. Tim's top travel tip? Stuff your socks and underwear into your shoes when packing, it'll stop them getting squashed and save you space in your suitcase!

Catherine Linn

Catherine has recently joined Viator as the Online Marketing Assistant in the San Francisco office. Her family is very interested in traveling, and she spent her childhood exploring Europe and Asia, and living in Lyon, Los Angeles, Nice, Stockholm and lately Berkeley. After graduating from UC Berkeley in 2009, she's had the pleasure of living in San Francisco for 2 years. Most recently, she visited her 5th continent, Australia, and can't wait to one day explore them all. Her next adventure? A trip throughout Southeast Asia.

Blanca López de Uralde

Blanca recently joined Viator's London office as Product Manager for Southern Europe. Originally from Spain, she takes every opportunity she has to travel to different destinations (sunny ones whenever possible), and is often described by her friends as Willy Fog. Some of her favorite travel memories include snorkeling and elephant riding in Thailand, cooking yummy dishes in Vietnam and wine tasting in the south of France. Blanca's travel tip? Stick with the locals and you´ll taste the most authentic food and will have the best experience ever!

Dan Marchese

Known as "Mobile Dan" due to his involvement with Viator's mobile initiatives, this east coast transplant works in San Francisco where he's lived since 2000. His love of travel began with a high school trip to Spain that left him wanting more. 12 years later he finally made it back. Since then, Dan's been trying to make up for lost time by obsessively planning more trips than he should each year. His favorite Viator experience to date has been Skip the Line: Vatican Museums Walking Tour including Sistine Chapel, Raphael's Rooms and St Peter's

Isabel Marthy

Isabel Marthy is our Product Manager Europe (EMEA) and just recently joined Viator's London office. Isabel was born and raised in Switzerland and before she moved to her all-time favourite city (London), Isabel lived in San Francisco and Munich. She has traveled all over Europe and the United States with Berlin, Florence and New York being her favourite destinations. Isabel's ultimate travel tip? Don't be afraid of getting lost in a city, keep walking and you will discover some of the most authentic places!

Nicholas Merrett

Nick joined Viator as Product Manager for the UK, Nordics, Egypt, South Africa and the Russian Federation. Originally from South Africa, he has lived in London for three and a half years, and still finds it an exciting city with endless opportunities and discoveries to be had. His favorite holiday destination was Lebanon, which surpassed every expectation he had, and he recommends everyone takes their next holiday there, immediately. When traveling in South Africa, though, he recommends a first stop in Cape Town with its dramatic landscape of beaches, mountains, and vineyards. In other parts of the country, few things are more spectacular than a game safari on the Highveld; more exhilarating than shark cage diving; and as horrifying, but inspiring as the Apartheid Museum in Johannesburg.

Loryanna Michalek

Loryanna Michalek works out of our Las Vegas office as part of our customer care team who handles chat, social media, and general customer support. Originally from Florida, Loryanna's favorite travel experience was the week-long drive across country to get to Las Vegas. She's having a great time in her new hometown taking in the Cirque shows and musicals on the Strip. An adventurer at heart, she's thrilled to be working for Viator, where she can start planning her globe trotting experiences, and keep up with the news abroad. Her next destination plan? London!

Robin Murphy

A history and outdoors buff, Robin Murphy has been all over the United States, including Washington DC, Orlando, Los Angeles and Seattle. Robin has worked in Viator's Las Vegas office for 4 years and is Team Leader of our call center. She has a worldwide wanderlust and hopes next to visit Japan, Ireland and the United Kingdom.

Maria Olegario

Maria works at Viator's Sydney office, helping to look after the Asia-Pacific region. She aims to visit all corners of the globe in order to experience local cultures and local cuisines! Some of her unforgettable experiences include dining at the piazza in Siena on spaghetti marina, drinking cava with local Fijian villagers, devouring Belgian chocolates in Brussels, and sipping cocktails on a balmy Bahamas cruise. Yes, she feels very fortunate to have a job that offers both work, fun and play! Maria is currently planning her next adventure to South America.

Patricia Pagenel

Patricia Pagenel is Viator's Online Marketing Manager, working out of our San Francisco office. A French national, Patricia lived in Scotland, Taiwan and Germany before finally calling the San Francisco Bay Area home. Patricia is passionate about outdoor adventure: she spends summers backpacking and windsurfing, winters snowboarding and snow camping. An international traveler, Patricia explored over 30 countries and is always planning new trips. Her next adventures? Patagonia or Costa Rica. Her favorite Viator Trip? Flying under the Golden Gate Bridge with our San Francisco Vista Grande Helicopter Tour.

Emily Radevsky

Emily has recently joined the Viator team as a Product Coordinator based in London and will be assisting in managing tours and activities in Europe, Middle East and Africa. Some of her best travel memories come from the 7 weeks spent travelling round South-East Asia after graduating. Her favourite places for holidays are the French Alps and the vibrant city of Seville. When Emily is not planning her next trip, she enjoys cooking (saying that she is not the best cook in the world but she likes to try!). She recently travelled in South America and loved the salt flats in Bolivia and the Inca Trail in Peru and as usual brought back some great soundtracks from her trip.

Terry Roberts

Terry is a Java developer based in our Sydney office. Terry has lived in London (for almost a year) and Letterkenny, County Donegal, Ireland (3 years). During that time he extensively explored parts of Ireland, England, Scotland, France, Spain, Portugal, Andorra, Switzerland, Hungry, Liechtenstein, Netherlands, Germany, Estonia, Finland, Austria, Czech Republic, Italy and the Greek Islands. He loved being immersed in the different cultures that Europe had to offer within an hour or two flight. Awesome.

Alberto Rodriguez

Alberto is Viator's Sales Operations Manager, based in our San Francisco Office. After having lived most of his life in Central America, he decided to move to the United States to pursue both educational and professional goals. Alberto has traveled all over the Americas and the Caribbean from a very early age, with New York being his favorite destination. Alberto's next country to check off his list? Australia.

Katherine Scott-Barrett

Katherine joined the London team in July 2011 as Senior Business Manager, managing the localization of Viator's multi-lingual sites. Katherine well and truly has the travel bug. In 2007 she traveled for 6 months around Southeast Asia, and South America, with Machu Picchu being one of her particular highlights. Katherine is always planning her next adventure, whether it be skiing in the Alps, or a historical and cultural trip to the Middle East, and she is really excited about trying all the tours Viator has to offer.

Katrina Sohriakoff

Katrina Sohriakoff has a spot on the marketing team in the San Francisco office. Originally from the California Bay Area, Katrina feels at home in the fog and is loving life in the Big Little City. When the travel bug bites, Katrina dreams of return trips to Spain. If leaving town isn't an option, she satisfies the itch with trips to local tapas bars and listening to Spanish guitar.

Alesia Stochel

Alesia Stochel is the general manager of our Las Vegas office. Alesia has more than 20 years of experience in the travel industry (from hotels to vacation packages to air operations - though, by far, the tours and activities part of the industry is her favorite!). Alesia is originally from Michigan; she's spent 12 years in Dallas, Texas, before continuing west to her new home in Las Vegas. Alesia loves to travel and explore new destinations. Some of her favorite tours / activities in and around Las Vegas: helicopter tours to the Grand Canyon's West Rim and fixed-wing tours to the South Rim. For an adrenaline rush the ATV ride at the edge of the North Rim ranks among her top experiences.

Viggy Chaowei Tao

Viggy Chaowei Tao is one of Viator's UI developers and graphic designer (also an analytics guru!), based in our Sydney office. Viggy joined Viator in 2006 and has been busy ever since with html, css and design. Viggy majored in game design at university, and loves all kinds of computer games, especially adventure and role play games. She also loves adventure in her real life, too! Viggy's spend most of her travels exploring China and Australia.

Brittany Turner

Brittany Turner has a spot on the marketing team in the San Francisco office and is also our social media guru. When she's not blogging or tweeting, she enjoys spending time exploring the bay area and taking weekend snowboarding trips to Tahoe. Brittany loves to travel, dreaming to one day complete her seemingly never-ending list of must-see destinations.

Fleur Vandermeer

Fleur Vandermeer was born and raised in the Netherlands. She worked as a sales rep, travel agent and international airline hostess before finally packing her bags 12 years ago to explore the world. After a 6-week stint through New Zealand Fleur landed in Australia and has been there ever since. She's worked on Viator's Sydney-based customer service team for almost 7 years! Fleur's favorite Viator experiences: Heli Hiking Franz Josef, the Kaikoura Swim with Dolphins Tour from Christchurch, the Cairns Sky Dive and Great Barrier Reef Helicopter Tour. Her next trip? Somewhere in Europe.

Vina Vongvarotai

Vina Vongvarotai, based in our San Francisco office, manages Viator's ever-growing private guides network and supports new initiative projects within the marketing department. A truly global citizen, Vina is Thai by nationality, American by accent and Swiss by education. She has previously lived in Somalia, Nepal, Singapore and the UK to name a few. Vina's favorite part of traveling is getting lost. And trying new delicious dishes!

Amy Zeng

Amy Zeng is a Product Sales Coordinator for the Asia and Hawaii region, and is based in the San Francisco office. After her visit to Hong Kong and mainland China in her college years, she fell in love in with the diverse culture and rich history of China. Most recently, she spent 14 months in China on a Fulbright Research Fellowship, and traveled extensively throughout China, including visiting the Beijing Olympics site, the Shanghai Expo, hiking up the Yellow Mountain, and working alongside ethnic minority farmers in Southwest China. She hopes to make it out to Xinjiang Province (the Wild Wild West of China) and Indonesia on her next journey East.

Viator's Travel Experts