This tour was really just a drive-by. The two places we stopped -- a lake not the one in the photo with too much time to take photos of the water and a hotel on a hill. The funicular to the hotel was OK, but there was nothing to see but the outside of a hotel once we reached the top. The tour guide also left one couple and their child as she had us running to the funicular. There was a problem with the child so they were slowed down and she had the train leave without them! She eventually had to go back to the funicular to wait for them while we had extra time to look at the outside of a hotel where none of us was staying. Plus it was overcast and so there were no views of the city to see from that hill. The classic photo of Zurich, as shown in your photo, was one we could not capture. The bus just zoomed past that and other important sites. When we reached the Chigall windows and the guide wanted to know who was going back to the starting point with the bus, no one did. No one wanted to. It would have been cheaper to just take a taxi to the one or two places one wanted to see. Your local tour guides are usually great. This is my third country using Viator. The Best of Zurich needs to be altered or you need another tourist operation on the ground.