I was disappointed by his tour. The coach pick up person didn't come into the hotel lobby, so didn't pick us up on the booked day. We then went the next day, the last day on our short trip. The trip was 30 mins shorter then advertised. Upstairs on the bus it was near impossible to hear the guide. There was no loud speaker. There was sockets for earphones, but we weren't given any. The one on my seat was broken and several other seats had old sets still in them. We spent a lot of time in a coach museum and little time by Belem Tower, which seemed odd. More historical content would have been good. The tour guide was pleasant and skilled - in 3 languages. But doing a tour to three language groups - English, french and Portuguese - meant only a third of the time was spent giving detail. So it felt rushed and frankly, I felt we had all been crammed together to make money for the company. There was no time for questions. I thought the whole tour would be in English, allowing for interaction and discussion. We did visit the Alfama but we missed all the most interesting content and instead were taken to a souvenir shop, supposedly for a free glass of port. But it was clear that the shop was giving out free glasses of port to everyone - that was on an advert outside. I think it's really quite lame of a sightseeing tour to take people to souvenir shops. We're all capable of shopping on our own. I would not recommend this tour, I'm afraid.
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