We haven't done a group kayak tour so wasn't expecting much. We were met on time by Dean and taken to the pontoon boat. It was a full boat from cruise ships. We sailed to the beach, past ship wreck and reefs with commentary on where we were and general area and history of Bermuda. Once at beach, we were given paddles, vests and there was a shed in which to lock up personal items. It's a nice little beach. The kayaks are sit-on-tops, tandems with small viewing windows between each paddler's legs. They are not comfortable, especially if you have lower back problems, but they are very stable. Dean lead us out and along the coast line, stopping in shaded areas to tell us about locals and point out houses, etc. He's a very good guide. There is little boat traffic so there were very few wakes, quite flat. We paddled to where the sea turtles congregate and saw a lot of them, which is near the smallest draw bridge. The paddle back was non-stop. We had a little time to swim before reboarding the pontoon where we were given soft drinks and sailed back the way we came. We enjoyed the paddle which was about an hour and a half. We are experienced kayakers so it was an easy paddle. Those with little or no experience struggled a little but we did not have to wait for them, we could paddle at our own speeds. For a group tour, it really couldn't have been better. That said, if you have transport, there are plenty of places to rent a kayak and paddle on your own safely.
The day before pick-up, I called the Singapore tel. no. listed on the voucher abt. 10:30 a.m. twice but no one answered. Later in the day I called and after 2 rings, the call was answered and I was given pick-up time. The driver was in the hotel lobby right on time on a very busy evening and we were at the airport in no time. For reliability, which was the most important issue for us, I give them 5 stars. On the off side, we were anxious when no one answered the phone and we couldn't get the seat belts to operate in the van.
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