We were a little late for the tour due to our ship's transfer, but they had our names on the list and escorted us to the tour 3 minutes away. Our tour guide was very knowledgeable and spent 2 hours walking us through the basilica and the winding twisting canals of Venice, pointing out historical and interesting facts. We got a great recommendation for lunch and then met up with the second part of the tour on the boats. Again, our tour guide was very friendly and knowledgeable. The boat was great fun, and they served some bubbly to celebrate the day. All in all, one of our best tours in 21 days of traveling through Europe. Great value for the money. Great way to spend the day in Venice. I'm so glad we booked this online. When we got to Venice, it was hot and crazy busy, so we were happy we were all set up. We went on this tour with our 12 year old son, and he loved it too. Venice was his favorite European city, and I think it was because of the tour.