Terrible experience! I rang to confirm details the day before we arrived and found out the pick up time and locations. We'd arrive at 10:15 and the transfer would be at 11:15. No problem. So we make better than expected time and whizz through customs by about 10:45. The counter is marked by quite a small sign, but we find it and wait for the woman behind the counter to deal with another customer. This takes a good 10 minutes and then we talk to her and she gets on the phone and talks to someone and then informs us that the our driver is running late and that he'd be there at 11:30. We go and have lunch and come back and he doesn't come until just before 12. So to be fair, while we had been waiting around for an hour and a quarter, the transfer people are only responsible for 45 minutes of that. But when there are so many way cheaper options to get into Rome, that sort of delay is unacceptable. I won't be using the transfer service again: apparently there's a bus to Termini (central rail station) for 4 euros that leaves very regularly. I'll give that a go instead.

Turned up on time and took us to the correct terminal. Asked for a few coins as a tip which i thought a bit cheeky since he had kept us waiting 45 minutes on the previous trip.

If you're interested in the Holocaust and want to visit a concentration camp, this might not be the best one to visit. It is, however a really well preserved fort from the 18th Century, so for me it made up for any shortcomings.

Doesn't include access to the castle and the driving component of the tour was a little bit of a waste of time as you couldn't really see much.

Konrad knew his stuff and didn't just recite dates and events but provided insights into what the ramifications of those events were. Exemplary guide.

Well paced, guide knew his stuff and we had headphones so we could hear him in the crowds.

The driver was on time, took us where we needed to go and had the sign with our names on it. No problems!

Guide was a character, knew all the Versaille people was informative and fun. Thoroughly enjoyed myself and recommend the trip

Guide was knowledgeable, trip was smoothly run.

Punctual no nonsense transfer. Cheap.

Punctual no nonsense transfer. Cheap.