Julie B
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Oct272010
Seattle Arrival Transfer Shuttle
Tour / Activity
My Rating: 
Location: Seattle, Washington
My Review: I usually give good reviews but I can't today. The information and phone numbers were all wrong. See, I paid ahead by coming to this website, and printed off the receipt. Part of the receipt had the details about how to get to the shuttle and and phone numbers to call for any problems. Well, I waited 45+ minutes and then saw the shuttle I wanted off in the distance. I called the numbers for help to see what was the problem and they weren't even working. I had to call the hotel and they told me the shuttle had to be caught way off on the other side. I had to use an escalator and an elevator and walk quite a ways to get there. Then I had to stand in line anyway. By the time I got to the hotel I must have lost an unneeded hour and a half. Given that I only had one half day to look around Seattle before my conference started, I was not too happy with the experience. I should note that this site didn't say how often the shuttles come so I didn't know how long to wait before calling. It turns out there are shuttles arriving every 20 minutes. That's pretty good, and the people were friendly. I gave the friendly driver a good tip for all his helpful answers to our questions. Of note, the shuttles don't start in the morning till too late for early morning flights home. Most of the people at my conference took taxies back to the airport.
