The meeting point indicated in my voucher was WRONG! The voucher directed me to go to the Alcazar Gardens main entrance, at Alcazar Avenue in Cordoba. I went there and found a locked and chained gate, and no one from the tour operator. After waiting for about 20 minutes, and as the tour hour approached, I inquired from a bus driver who told me that probably I should go to the Alcazar main entrance (NOT the Alcazar GARDENS main entrance), located on another street (NOT in Alcazar Ave. as indicated in the voucher). I walked about 600 meters, turned two corners, and sure enough, the meeting place was where the bus driver suggested. The tour itself was OK but not great. I would probably rate it 3 stars if I had been given the correct meeting point.
Long wait at the pier under very hot sun, during aprox 20-25 minutes past agreed time waiting for the water taxi to arrive. Once in the taxi all was ok. NOT recommended.
Generally well managed tour that showed us what had been offered. Meeting place was not convenient (not in the same level as the Colosseum), which resulted in some tour participants having difficulty finding location.
Before boarding the bus our guide warned everybody that no one should occupy the first row of seats in the bus, as that row was to be occupied by himself. All paxs respected that warning, until the very end when the person who arrived last sat in the first row, and then the guide said that he did not really need the entire front row, but only the 2 seats on the right side of the bus.
Worst part was the lunch at a vineyard which took an excessive amount of time. Service was extremely slow, so slow that passengers ended up going to the kitchen to get their own food. Meanwhile the guide ate, drank wine and watched, but did not help at all. Later the guide said that we had spent one and a half hours in excess of the scheduled time for that lunch.
In summary, the service was terrible, the guide did nothing about it, and we wasted precious time that should have been available for the sights that we were supposed to see.
BAD BAD BAD
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