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Bob

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Bob

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Feb102011

Tour/Activity

Cousino Macul and Concha y Toro Wineries Day Trip from Santiago

Santiago, Chile

My Rating
1 star rating: I do not recommend this

My Review

Worst trip I have ever booked with Viator or anyone else. My wife and I had booked it some some weeks earlier from the UK.
Firstly, the tour operator did not turn up despite my ringing them twice in the previous 24hrs. to confirm pick up time. After a few more phone calls, a driver appeared who did not speak English who took us on the "tour". The two wineries were ok but you only got 2 wines to taste at each.
I complained to the tour company on the day and was compensated with a free lunch which we did not have time to finish.
You can visit these wineries fairly easily yourself and far more cheaply. Do not book this trip. I had to giver it one star to lodge this rating. I am complaining directly to Viator also.

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