We were extremely happy initially. We had a wonderful guide (Maria) and a thorough informative tour of the Colosseum. However, on leaving the Colosseum to commence the Ancient Rome Ruins leg of the tour we lost our guide. We waited for quite some time at the last spot that we were with her but she never came back for us. We then later went to our initial meeting point at the start of the tour to hand back our radio devices and waited for a good hour and then also returned when we thought an afternoon tour may commence and waited another good hour again but we never saw the tour guide again. We ended up leaving the devices with our hotel and they were going to make contact with the concerned company to arrange collection. I would certainly recommend the tour itself, however, we felt that we did not get our monies worth being that we missed the last leg of our tour. This was something that we were looking forward to. I would have given a 5 star rating otherwise.
The 5 day power pass was excellent, it allowed us to see the whole island of Oahu in a very short time from Diamond Head Crater, snorkeling, Pearl Harbour, Catamaran off Waikiki and a tour of the whole island. I would recommend it to anyone