London, United Kingdom
The play was fine -- in fact we even got upgraded seats when we arrived at the theater. However, the information that was given us about the location of the theater was not helpful. The person who exchanged our voucher for tickets indicated that it was within walking distance of our hotel (which she correctly identified on the map). However, the map she gave us was not to scale, and the distance was much greater than we anticipated. If we had been given correct information, we would not have tried to walk the entire distance -- nearly missing the opening of the play.
The tour was good, although I was disappointed that it was not an English only tour. The guide translated everything into another language after she said it in English. I felt that we could have learned a lot more about Milan if we hadn't lost so much time to the other language. Also, the guide's accent was sometimes hard to understand.