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Michael K

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Michael K

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Feb172011

Tour/Activity

Sydney Departure Transfer: Hotel to Airport

Sydney, Australia

My Rating
3 star rating: Worth doing

My Review
Had to ring to confirm the booking to be told she had no record of me booking a return trip and asked me when I had booked it. I said on the same day as I booked the pick up from the airport. After 5 minutes she came back and said the coach would be at the hotel at 19.50. You can imagine I wasn't very confident! Coach arrived 10 minutes early, it was a luxury coach and the trip to the airport via other pick ups went without a hitch. It was such a contrast to the first pick up.

Feb152011

Tour/Activity

Sydney Arrival Transfer: Airport to Hotel

Sydney, Australia

My Rating
1 star rating: I do not recommend this

My Review

The service here was non existent, I had to phone to get someone to meet me, then we were walked around the airport and told to sit down. The member of staff who could hardly make himself understood, with his orange t shirt promptly disappeared. After 25 minutes he came back and said the pick up time was 7.15pm, whereas my paperwork said 5.50pm. He then took us on another march to the hotel shuttle bus area where I sat for another 25 minutes, eventually getting on the oldest coach in Sidney. I asked on many occasions what was happening to be told you wait you go in a couple of minutes. Not a nice way to be met at an airport and certainly not a service I would consider using again.

Jan202011

Tour/Activity

Raffles Hotel Singapore Half-Day Tour

Singapore, Singapore

My Rating
4 star rating: Recommended

My Review

No problems, picked up at the hotel, transferred to another coach after a 20 minute wait at the singapore flyer. Tour was very good as was Raffles Hotel. Same procedure on the return to the hotel

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