The service here was non existent, I had to phone to get someone to meet me, then we were walked around the airport and told to sit down. The member of staff who could hardly make himself understood, with his orange t shirt promptly disappeared. After 25 minutes he came back and said the pick up time was 7.15pm, whereas my paperwork said 5.50pm. He then took us on another march to the hotel shuttle bus area where I sat for another 25 minutes, eventually getting on the oldest coach in Sidney. I asked on many occasions what was happening to be told you wait you go in a couple of minutes. Not a nice way to be met at an airport and certainly not a service I would consider using again.
No problems, picked up at the hotel, transferred to another coach after a 20 minute wait at the singapore flyer. Tour was very good as was Raffles Hotel. Same procedure on the return to the hotel
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