Excellent, I was picked up exactly on time and the driver was good

An absolutely awesome day. Woody, our guide was very helpful and knowledgeable. I have been to Halong Bay in Vietnam before this but this trip was better.

Great show, I was picked up on time and did not take long to get back to hotel

Good guide and driver and my only disappointment was visiting the games complex as most things there did not interest me. I thought it would have been better to drive up to see the big Buddha instead.

Was met by nice lady and driver was good. I was the only passenger and I would have thought that the lady would have entered into some conversation, but was more intent on playing with her phone.

Excellent. The guide was very well spoken and interesting. I would recommend anyone to do this tour.

What could have been a good day tour was spoiled by a group of two women and 3 children who were not controlled. The guide made no attempt to insist that the children remained in their seats with seat belts on. The minibus was very noisy, dirty and uncomfortable seats. The guide was talking into the seat headrest or turning round away from us, so I could only hear about 2 words in 10, therefore I completely switched off to any of dialogue.The only good part of the day for me was the lunch at a Chinese restaurant, which was just OK. Also the tour was supposed to be from 9am to 5pm. but was picked up around 8.30am and we did not return until 7.15pm.......far too long and would have been very inconvenient if I had an appointment in the evening. Needless to say, by the time I got back to the hotel and showered and changed, I was very late having dinner. To make matters worse, I had to pay double as I was a single traveller and I got an email the night before asking me to pay extra. This was not made clear to me when I booked, as the web site accepted the single payment. Had I been aware of the poor quality of the tour, I would have cancelled. All in all, very disappointing!!!!!