As a visitor from Ireland Australia is completely different to any other European country but this is my 4th visit here and I love it. I had wanted to visit Canberra before but this time I was determined to make it. The online booking was very straightforward and I'm not young! But it all went through easily and I had no problem. Confirmation was very quick. The trip itself was excellent. Slightly late with the pick up but no panic. The coach was very comfortable, the driver informative without over doing it and there were snack/meal stops on the way - not too long or short and there was a video to watch on the return journey. The tour at Canberra was well organised and timed to perfection - the guide was excellent and full of interesting facts,figures and info. I don't know how she remembered it all! Overall I really enjoyed it, and feel I got fantastic value and would definitely use the company again.