The countryside on the way to Florence is beautiful. The actual tour could have been more organized. Our guide didn't seem to have a clear plan when we arrived in Florence,before handing us off to the local guide. The local guide was very friendly and knowledgeable.
Before that we were taken to the "leather school" which was actually a shop. What a joke. They would let us watch them emboss our initials on a piece if we purchased it first. This part of the trip was not as promised in my opinion. The only saving grace was the free time we had to visit other shops, where the staff were much nicer, and the prices were more affordable.
Seeing David in person was worth the discomfort and letdown. But it would have been nice to go inside the Cathedral or Santa Croce, after all most of the most amazing parts of churches are on the inside. We also arrived while some huge scaffold was being erected in a square, it was impossible to get any decent photos of Santa Croce.
The hotel drop off was also a joke in my opinion, we were dropped off blocks from our hotel and told it was just around the corner. We were actually dropped off across the street from Termini station...lucky for us we knew how to reach our hotel from there, I wonder if others who didn't know their way around were as fortunate.
In my opinion you could skip seeing Naples. All we saw was the bay, none of the other promised sites. While the bay is beautiful, it was depressing to see a shanti town next to the port.
Also you can skip the coral "factory". It was very over priced, and the quality was not what I was expecting.
Pompeii was amazing! It would have been better to have a longer tour of the ruins.
Our local guide Franco almost made history come alive.
The guide on the bus, Kristina, was also very knowledgeable and friendly.