Kuala Lumpur, Malaysia
Friendly staff helped make the experience worthwhile.
The food choice was a bit limited and the hygiene lacking a bit.
It was a great respite from the terminal building, which was hot and uncomfortable.
We will definitely use the Premium Lounge if we go through LCCT again.
We arrived late in the afternoon and struggled to find the pick up points for the tour.
When we got on the bus the driver wouldn't acknowledge the printed voucher as a valid ticket, but made sure we got a ticket back at their office when the tour ended.
We were then told another bus was about to leave on the alternative route so we took that. This tour left at least 10 minutes late and the driver then tried to make up the time by driving too fast that we couldn't get a lot of photos.
The driver drove quite quickly for the first part of the trip.
He then stopped to get a coffee for himself in the city and we sat on the bus for 5 minutes.
The driver then seemed to invite four of his friends or family onto the bus for the second half of the tour and told us as it was the last tour of the day he couldn't cover it all.
However the tour did show us enough of the layout of the city that we were able to navigate it by train and on foot the next day.
London, United Kingdom
Finding the express queue was difficult until we asked for assistance. This was given quickly and was most helpful. The next step was a slight mmis-direction, and we returned to the express queue. When this was sorted out we were directed correctly and the tickets were corrected and the overall experience was good.
This was enjoyable, we used the buses over both days a number of times. Once we waited too long to continue on at the Eiffel Tower, while the driver had a colleague get him an ice cream. Otherwise we were very happy and this helped us greatly to navigate the city.
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