New York City, New York
Excellent tour - totally recommend it.
Our visit to the Tower was a treat for my husband's father who was over from Wales. We arrived (on time i must add) to hear a talk from the waiter about the food and dining time - 1.5 hours he stated. So we got drinks, looked at the view etc and went up for our starters.....they were great esp the chinese. The main was pretty average/not good so 10.10 I returned to get a little more chinese to view to my discust it all (Main and starters) being thrown in the bin.....someone asked if they could help me - which they couldn't as they had chucked the food in the bin! The Manager was called and most apologetic as she said she had "missed our table" when checking on the chuck out time. She let us off our drinks which was nice of us but the evening had been spoilt! I don't want to see food chucked in bins in front of me (I appreciate why they have to do it!) but not nice esp when you have paid good money for it - 45 mins to eat your meal is what they should be telling people on the last sitting.....been twice before a few years ago and in my opinion the place has gone down hill rapidly! Oh and they took our credit card off us on arrival to pay for drinking.......then forgot to return it so we had another trip into the City to pick it up the following day!!!!!!
© 1997–2014 Viator, Inc. 330250b All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.