Roxana I

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Roxana I

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Jul142011

Tour/Activity

Apache Trail / Canyon Lake Steamboat Cruise

Phoenix, Arizona

My Rating
1 star rating: I do not recommend this

My Review

extremely disappointed with your
local provider of this tour. 1. local provider was
to provide a van for the tour; van not working so instead he showed up with a Honda Pilot and insisted he could cram 6 full grown adults (none of us a size 6) into this vehicle for the all day tour. We were cramped, uncomfortable for the duration. 2. tour guide was not savvy on
what amenities were provided at the sites we stopped at which resulted in the group's wasting time going to incorrect 'station' to
participate in an activity (i.e. the Gold mine / ghost town).
3. tour guide continued chatting with one member of the tour group about home repair instead of providing information about the places we would be stopping at; only after
pressing him with questions about what we would be seeing and how long we had to be crammed in the Honda Pilot, did he give us high level overview of the Apache Trail.
4. tour guide needs to have better time management capability: he was late arriving for resort pick-up due to van problems / securing the Honda pilot, he rushed us
through the Apache trail stop, he rushed us thru getting ice cream (which he should of passed on) and then we were rushed to get in/eat/get out of the lunch to get to the Steamboat; on the return trip, he said since
we were 'ahead' ot schedule we could spend an hour at the Gold mine / ghost town - but after 45 minutes, he had the Honda PIlot running / rushing us to leave.

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