Foz do Iguacu, Brazil
Booked this day trip before arriving in Brazil. The same tour company caused problems for us on a day trip the day before to Argentinean side of the falls plus on Rio day trip. Was too late to cancel so had to go on this tour - which was a waste of money as could of got the bus instead to the falls plus the guide spoke pigeon english and was quite rude about us to the fellow passengers in Portuguese. The falls are spectacular but my advice - get the bus.
Foz do Iguacu, Brazil
Was my second tour run by this tour operator. Wish i had known. Had similar problems with pick ups as when we went on a tour in Rio de Janeiro. The company told us to be ready for 07:30am so we waited outside our accommodation in Iguassu. Half an hour later i had to phone the tour operator to check that they were still coming. 08:30am the company rep. finally turned up, she could not find the accommodation plus she did not understand why we had been given a 07:30am pick up time when it is always 08:30am as the park does not open until 09:00am. The day was good after that, the tour guide gave us some info. but let us get on with it which made it more personal.
Rio de Janeiro, Brazil
We were supposed to do this day trip on 27th January, were given an 8:40am pick up time by the Tour Company. Due to traffic we got to the pickup at 8:43am and waited 40 mins before we realised that the tour company had gone and did not wait for us for even 3 mins which we found unacceptable. We rescheduled to 8th February, got to the pick up early and a good job we did as the tour company turned up at 8:30am this time. They did not seem sure which bus to put us on so added to our already mixed feelings about the company's organisation. The day overall was good but the lunchbreak was unnecessarily long (2hrs) and when we started the afternoon tour - the company did not seem to know which buses to put people on. So overall ok, but not impressed with Tour Company.
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