waiting point well described. hostess was punctual.
however, there was no line to skip. price charged by agent is more than double the original ticket. here is a suggestion, if there are no lines to skip, at least give the audio guide as a freebie. that way, customers won't feel ripped off.
in my opinion, best value for money. included was a guided tour which was a freebie surprice. busses were punctual and of adequate intervals. conductors were friendly and bus drivers were skilled with passenger comfort in mind.
only complain is when it rained. your compatitors have installed foldable roofs on their busses. maybe you should too.
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