Los Angeles, California
We were totally screwed on this trip. We comfirmed the trip via phone and was guaranteed by a rep. that we would be flying over the west rim and landing. We were told we would have several hours to tour the rim and lots of tours would be available upon landing. Once on the flight we flew 1 hr and landed back where we started. No one was willing to explain, refund money or even recognized that a trip of such was not even available. Over all view was great!