Spain doesn't have very good free wifi so I booked my tour last minute from a McDonald's then proceeded on a train to a hostel in Granada. Come to find out, it was necessary for me to confirm my hotel pick up by phone or internet, which was not at my disposal. By the time I checked into my hostel this was impossible so I did not get picked up from my hostel. Thanks to my hostel receptionist, I found my way to Alhambra by bus. The tour guide was adequate though at times his English was not that great. Some things were lost in translation like for instance, he said our tour included free wine and tapas and when I asked about this later, he said what are you talking about, that place is already closed. The whole experience of being guided through the massive Alhambra and Generalife in a structured manner and concluding it with the most relaxing time in the Arab baths was a grand experience and you could forgive the disorganization of having to find your own way to the Alhambra in the first place. Let's just say you have to be a little resourceful with this tour company, a little Spanish goes a long way but you won't regret the overall experience. If you were even more resourceful, you could probably buy the whole experience 20 euros cheaper on your own.
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