This a great day trip from Amsterdam, you get plenty of time to roam and see a lot of Bruges, even tough you would need a lot more than 5 hours see this great city. Our guide was very knowledgeable and gave great tips to what to do and were to go in Bruges and also in Amsterdam. She spoke English and Spanish very well. Highly recommend if you are in Amsterdam more that a day.
If you are only there for a day it is a great way to see most of what the city has to offer as it offers two routes in two different directions, but in winter they don't have that many busses running so you had to wait long for the other bus as there really full. The tour is ok, but the city center is dirty and really not worth getting out of the bus for, but at least in this tour you get to see a lot in little time.
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