This was a great tour and our guide, Maxine, had researched the history of the area and castle to enlighten those that had not done their homework ahead of time. All the time allotments she gave us were accurate, for example, how long it would take to hike up the hill to the Neuschwanstein overlook, how long it takes to eat in the restaurant, etc. Given this was only our second day in Germany we were glad to take this particular accompanied tour as you need to transfer trains to get there and we would not have figured that out on our own. The buses used were clean and on time and the train departure and arrival went smoothly. My only criticism is that Viator sells this as a "small group tour" and given we had 43 people in our group with just the one guide, I would say that was a misrepresentation of the group dynamics. Neuschwanstein itself is bizarre as it's so hard to believe that someone actually built it and is much more pleasing from the exterior than interior. We bought the additional interior tour at the last minute and really could have done without it as there are only five rooms that are completed so the 20 minutes or so it takes to go through it could have been ten. The surrounding countryside is beautiful when viewed from the area around the castle so even if you don't go in (which I wouldn't next time) it's well worth the trek to take in the scenery. All in all a great tour. I couldn't figure out how this could take seven + hours from start to finish but theres quite a bit of standing around waiting time built in........
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