Pamela S

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Pamela S

Pamela S

Trinidad and Tobago

I love to travel.

Jun032013

Tour/Activity

London Shared Departure Transfer: Hotel to Airport

London, United Kingdom

My Rating
5 star rating: Highly Recommended

My Review

Very reliable service

May312013

Tour/Activity

London Shared Arrival Transfer: Airport to Hotel

London, United Kingdom

My Rating
5 star rating: Highly Recommended

My Review

The drive was waiting as expected. Very reliable service

May282013

Tour/Activity

3-Day Italy Trip: Florence and Pisa

Rome, Italy

My Rating
2 star rating: It was OK, but could have been better

My Review

Our bookings had ALL meals and ALL entrance fees but this did not happened. We only had breakfast at the hotel and we had to purchase our own lunch and dinner also we had to pay our own entrance fee to climb the learning tower of Pisa. I am pretty disappointed by this.

Note from Viator
Thank you for your feedback. Unfortunately, as stated on our brochure page, not all meals were included in the cost of this tour. Only meals associated with the itinerary were to be included in the cost, where B=breakfast, L=lunch, and D=dinner. As you can see from the itinerary printed on the website, the first day was to include Lunch and the other two days only included Breakfast. As far as the entrance fees, we believe all entrance fees were to be included in this tour and we have referred your complaint over to our customer care team who is looking into this further, based on your concerns. Should they require any further information from you, they will be contacting you privately by email. We hope the rest of your tour was still enjoyable and thank you again for your feedback.

May232013

Tour/Activity

3-Day Northern Italy Tour from Venice: Verona, Italian Lakes and Milan

Venice, Italy

My Rating
5 star rating: Highly Recommended

My Review

Great tour and great guide.

May212013

Tour/Activity

Rome to Pompeii Shuttle Bus & Independent Day Trip

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

Great guide and tour.

May172013

Tour/Activity

Rome Hop-On Hop-Off Sightseeing Tour

Rome, Italy

My Rating
4 star rating: Recommended

My Review

A great way to see Rome! Only thing though, the buses needs to be more frequent and reliable.

May162013

Tour/Activity

Private Arrival Transfer: Rome Fiumicino Airport to Hotel

Rome, Italy

My Rating
5 star rating: Highly Recommended

My Review

The Driver was there waiting even though our flight was about an hour late. :)

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