It was okay, but could've been more organized. I always confirm a day ahead for my pick up time. I stood outside the lobby as instructed and they were 10-15 min late, so I called the same number back to see if my pick up was just running a little late? A female answered and said that I wasn't scheduled for a pick up and if I could walk to their office (@ the Santa Fe depot) 2 blocks from my hotel. It's funny that when I called the day before, i was told I'd be picked up in front of the hotel and now I wasn't even scheduled to be picked up. I don't mind the walk but I'm glad I don't walk with a cane. Then she says, is that okay? Do I have a choice. When I got to the depot, I get a call from the tour driver telling me he is at the front lobby. No communication what so ever!!

Another problem was that the driver/ tour guide seemed like he didn't know what to do. He said, because the group was so small what do you guys wanna do? I'm thinking, this is my first time to San Diego, am I supposed to know what I want to do? That is why I booked the tour so you can help me to get to know the city, go fig? I did enjoy the tour to an extent but

Had a great time! The tour driver was very informative and kept us entertained. I really enjoyed the tour!

The tour guide was great and very informative. I enjoyed my tour and will definitely use Viator for all my future trips.