Viator does it again. They have affiliated with a local, top notch tour company. Our experience was outstanding. We were picked up at our hotel in a comfortable Mercedes passenger van. There was a driver and english speaking tour guide. The guide (Miguel) was very knowledgeable and there was no question he could not answer. During the 2 hour ride to Chichen Itza, we took some side roads to see current Mayan villages. Yes, there are those direct decendants of the Mayan's who live in straw huts with no electricity and no bathrooms. We arrived at Mayaland Hotel, (a resort adjacent to the ruins) took a quick break then headed in from a private entrance away from all the other tour groups. The inside tour was 2 hours and Miguel shared stories about the Mayan life, culture and how the pyramids and other structures were built. After the tour, we headed back to the hotel enjoyed a lunch buffet with choices of BBQ chicken, hamburgers, salads, Mayan and Mexican foods. We had an additional 1 1/2 hrs after lunch to relax at the hotel or return to the ruins for additional look and photos. Back to van and Miguel offered cold cervezas to cool down on the ride back to the hotel. This is a 11 hour tour (hotel to location and back to hotel). Chichen Itza is in the jungle and it's hot. The tour includes water but you will need more. Bring your own as the vendors scalp you for your dollars. We spoke to others at our hotel who went to Chichen Itza with another tour company Those were worthless compared to the the royal treatment we had thru Viator. You may save a little money going elsewhere.. but the experience will not be the same. Side Note: We used Viator for our France Trip last year. Same level of quality. Purchased Eiffel Tower tickets thru Viator.. walked past the long lines at the tower to get in..and saved money by buying before the trip.
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