Hany B

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Hany B

Hany B

Egypt

Mar042013

Tour/Activity

Bangkok's Grand Palace Complex and Wat Phra Kaew Tour

Bangkok, Thailand

My Rating
4 star rating: Recommended

My Review

fun to do, but need to keep asking the tour guide about the Dos and Don'ts, as the information given by him is never enough!. it takes long time for the transfer between different hotels and the venue, it might worth considering taking a private meter taxi on the way back to your hotels , it would save you at least 60-90 minutes!

Mar032013

Tour/Activity

One-Hour Elephant Jungle Trek from Phuket

Phuket, Thailand

My Rating
3 star rating: Worth doing

My Review

Not as impressive I the other Elephant tours starting from Bangkok for the National Park, Elephants are extremely exhausted, not in a mood for continuous rides by tourists, and they all stop (refuse to move) after every few steps! overall was average, not that great!, but for the fact that it takes 1 hour only, it's of the OK side, especially if you have to catch a plane in the afternoon :)

Mar022013

Tour/Activity

Phuket to Phi Phi Islands by Speedboat

Phuket, Thailand

My Rating
3 star rating: Worth doing

My Review

I was disappointed in this tour, given that I've had the same tour last year arranged by another company, the difference is huge, this one was not organised properly at all, the tour guide didn't care about anything, no information was given to the people onboard, no one knows what was expected next, no safety measures were taken or explained, even when stopping for snorkeling or swimming, the proper head-count of the people on board was not taken seriously!, we could have easily left some people behind in the open water!

Note from Viator
Thank you for your feedback. We have spoken to the supplier concerning your experience - and as their reply was very lengthy, we just want to summarize a few points below, for the benefit of present and future passengers.

Safety information for this tour is provided in an information sheet before the tour begins. The sheet is required to be viewed and signed by each passenger before they are allowed to take the tour. The company also wishes to assure all passengers that a proper headcount is always done for their tours, though they do try to keep it from impacting the tour experience by doing it as more 'behind the scenes' work.

We are told that there were two guides on board that day to accommodate multiple languages being spoken, and the second guide was not an employee of the company operating our tour - but a private guide hired by another group. That may have accounted for any perceived aloofness by that guide, as he was tending to his customers.

We do apologize that the tour did not live up to your expectations, but we did want to respond to the complaints concerning safety - as all of our tour operators do take safety issues very seriously. We hope this response provides useful information for yourself, and other passengers, and we do hope the rest of your holiday was excellent.

Mar012013

Tour/Activity

Phang Nga Bay Tour by Speed Boat from Phuket

Phuket, Thailand

My Rating
5 star rating: Highly Recommended

My Review

This is my second time to do this trip with the same company (tour east) and it's still Amazing, and very well organized! much recommended for all ages!

Feb282013

Tour/Activity

Simon Cabaret Show in Phuket

Phuket, Thailand

My Rating
5 star rating: Highly Recommended

My Review

A very nice show, and they keep changing it and adding new stuff every time I see it, this is my third time to go for it, and for the third time I find 50% of the show is new!
and although it's a Drag Queen's show, it's still a fun activity for a family with young children!

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