London, United Kingdom
Things did not get off to a good start when our tour operator showed up 25 minutes late with our Eurostar tickets and tour info. Fortunately, we were at the front of the line and didn't have to rush, but several of our group had to run and ask to cut in line to get through security in time to make the train. Upon arrival in Paris, we learned our bus had been hit by another one and lost a mirror, so we had to wait 20 minutes on a new bus to replace it. If the weather had been rainy or hot, it would have been a problem. Our guide was French and had a very heavy accent, making it difficult to understand at times. She sounded like she was reading from a script anyway. Lunch on the Eiffel Tower was amazing and the meal was delicious. We loved the river cruise, as well. All in all, a very nice day and a good schedule. Some rough patches, though. For example, one of our group was in a wheelchair and the elevator was out of order, so her companion had to carry her down steps at the Louvre. Not sure if our guide could have facilitated that better or not, but it certainly wouldn't have been tolerated in the USA. At the end, our guide practically begged for tips for herself and the driver, so that was a bit awkward. We decided it was worth it for having the transportation and tickets arranged, not so much for the guide or information part.
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