San Antonio, Texas
As per the booking we expected the driver to meet us at the baggage claim, instead we had to go search for him - he was driving around the pick-up circuit outside. We had to call the company to find out where he was and the vehicle type to look for - eventually found him. Not what you want after 28 hour flight.
Viator need to advise car companies of their requirements. Very disappointed.
This is a long day (16 hours). Would have liked more time at Caen Peace Memorial. Weather was poor.
Visited Omaha, Gold Juno beaches, I have done a different version of the trip with only Omaha beach and longer time at Caen Peace Memorial (Museum). The tour guide was very knowledgeable. It appears to be catered for US, Canadians and Brits given the choice of beaches.
My expectation was to be met at the arrival gate by a person holding a card with my name, instead I had to go and seek out the limo service at the taxi/limo rank. Having arrived at 11:30pm at night after 32 hours in airports and planes I just wanted to get picked up and go. Not sure I (one person) needed a stretch limo. Car and drive to hotel was good- no complaints there.
Kuala Lumpur, Malaysia
On time, expected a car, but got a small bus but still provate transfer - it did the job
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