I bought the bus AND boat tour online, the coupon they emailed me only said 'bus', I called to confirm by phone that my tour was indeed both and over the phone they said YES... but when i got to the tour boat I couldn't get on because my coupon didnt say boat on it. SO I had to buy two more tickets for the boat so I wouldn't miss the tour. By the way... the tour cruise was nice.
Update: Viator addressed my issues promptly and was reimbursed for the part of my tour that I (obviously accidentally) was not given tickets for in Hamburg. I would definitely recommend this tour to others. I especially liked how I got to pay for this in my home currency so I got to avoid foreign transaction fees.
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