Cape Town, South Africa
Disappointed. Tour was 'outsourced' to another tour provider who then outsourced it again. The trip was supposed to have visited Cape Point in the morning and then wine tasting in the afternoon. This was reversed - who wants to be wine tasting at 10 a.m. in the morning! The side window on the mini bus shattered late morning and the tour company took over three hours to source a replacement vehicle. The rest of the tour was effectively cut short because of this delay and there was no time for lunch. Very disorganised and no apology or offer of compensation.
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