Cancun or Riviera Maya, Mexico
What a great experience! There were 9 of us with 2 guides who gave us individualized attention. We got to do things we had never done and may never get to do again.
We booked all of our activites before leaving for Cancun. We don't appreciate sales reps trying to sell us more. Also, since we didn't do our "formal" sit-down meeting with the sales rep, we called to book our return trip to the airport. Somehow, we were not scheduled for a pickup and ended up taking a taxi. Fortunately for us, Viator understood our problem and helped us after our return.