Fort Lauderdale, Florida
As per your voucher instructions, I phoned for a pick-up to Ft. Lauderdale airport 24 hrs in advance. I established a pick-up time of 11:15 and got a confirmation number. At 7:00 am a driver was at my hotel. I had to then re-call the Go office to clear up this manner. It was annoying and unnecesary. So, no, I can't say that my experience was completely positive and I really don't know if I would trust Viator in future.
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