Rania

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Rania

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May222013

Tour/Activity

Istanbul Tour with Bosphorus Cruise and Dolmabahce Palace

Istanbul, Turkey

My Rating
3 star rating: Worth doing

My Review

This tour was nice however we were very disappointed in the tour guid as he was rude sometimes when he was asked a question. Further he wasted our time by combining our tour in English and German at the same tour. Many of us were very frustrated at the Dulmapasha Palace as he took twice as long

May202013

Tour/Activity

Small-Group Tour: Bursa Day Trip from Istanbul

Istanbul, Turkey

My Rating
5 star rating: Highly Recommended

My Review

Very nice tour. Our tour guid was May and she was very nice and informative.

May182013

Tour/Activity

Istanbul in One Day Sightseeing Tour: Topkapi Palace, Hagia Sophia, Blue Mosque, Grand Bazaar

Istanbul, Turkey

My Rating
1 star rating: I do not recommend this

My Review

Very disappointing we had the worst tour guide she was not organized and she left us on our own most of the time.

Oct272011

Tour/Activity

Vienna Airport Private Departure Transfer

Vienna, Austria

My Rating
3 star rating: Worth doing

My Review

The driver was very nice. the only thing is that we had to call them before our departure to make sure they are coming. They did not update us nor called us to make sure what time we needed to be ready. That was stressful, also, the day before we left was a national holiday and they were closed, we could not get to anyone at the company. Other than that, their cars are nice and clean, the driver was very nice and happy.

Oct232011

Tour/Activity

Salzburg Day Trip from Vienna

Vienna, Austria

My Rating
4 star rating: Recommended

My Review

We left on time, the bus was nice and clean. Our tour guide was nice and gave us lots of info. It took too long. and I wanted to stop in some nice area's on the way and we did not since we were part of a tour. We rented a car the next day and went to Budapest. We like that option more. This tour was over priced too.

Oct192011

Tour/Activity

Vienna Airport Private Arrival Transfer

Vienna, Austria

My Rating
1 star rating: I do not recommend this

My Review

when we arrived to Vienna's airport, no one was waiting for us. we waited for at least 1/2 hour. Further, I made two phone calls to their customer service numbers and got their voice mail as it was early in the morning before their business hours. At that point we were not sure whether to take a taxi on our own or not since we prepaid for this service. My husband went and asked the Airport information disk about the Tour Operator. We were informed that they had an office at the airport. we went to it and asked the sales representative. she was in charge of car rental not airport transfer. She was nice to us and made a phone call using her cell phone and informed us that the driver did not know what time we were arriving and that is why he did not show up. We had to wait for another 1/2 hour at that time, we got frustrated and asked her to call one more time, he came 10 minutes later. He did not apologize for being late and asked us where are we going. we gave him our hotel name and he was surprised as he thought we were going to the Marriott in downtown Vienna. We told him we are staying at the Trends Pyramid for the first three days of our trip and then transferring to the Marriott to be picked up from their at our departure time. He was texting on the phone, calling on the phone, and checking our paper documents all along the way to the hotel. He was speeding, not using his signals and was getting frustrated at slower traffic. He made me scared and uncomfortable riding with him in the car. Once we arrived to our hotel, he came to us and said that his company supervisor wanted to speak with me on the phone. On the phone, I was told that we had to pay more money since our hotel was far and was not listed in our reservation. After arguing back on forth, I assured him that our information has not changed since we made our reservation, we arrived on the same flight and our flight was on time, Our hotel has not changed since we made our reservation with them. I was about to pay the extra money when the driver came back to me and said that "things have been cleared up and we do not have to pay any extra"

Oct192011

Tour/Activity

Vienna Mozart Concert at the Musikverein

Vienna, Austria

My Rating
3 star rating: Worth doing

My Review

We booked our concert two months in advance and we got bad seat even though we paid for the second best price. We paid $100 per person and got very bad seats in row 18 and we could not see anything. The concert was nice but the room was too small and the seating area was all on one level. If you had a tall person setting in front of you, you will not see anything.

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