On time pick-up - literally to the minute. Private car with driver and guide. Our guide gave us more information on Cusco, helped with the check-in process (minding our carry-on bags while we stood in line), checked to make sure we were in the right line for check-in, walked us to the departure gate area and made sure, many times, that we had all of possessions and papers. Very thorough.
From pick-up to drop-off the tour was exactly as described and timed (practically to the minute). Felt like a private tour (two of us and three other people) in our own tour van with driver and guide. Guide was informative, able to answer all the questions - good English. Qenqo, Tambomachay, and Pucca Pucara were very interesting, but the highlight - walking beside the massive stone walls of Sacsayhuaman fortress. Of the tours we did in Cusco, this was the most interesting and the best.
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