San Francisco, California
Highly recommend this tour. We only saw one whale from a distance though we went to the Farallon Islands which wasn't stated on the tour description.I plan to do this tour again as on other days they have seen many whale breaches and even Great White Sharks!! Captain Tom was great, as was his informative deck-hand, Victoria. Warning:Be sure to take travel sickness tablets if you've never been on a small boat on choppy waters.I was very ill for half the trip, however, I still loved the trip.
Los Angeles, California
Extremely poor customer service: Great tour,great pilot,great chauffeur. Didn't get included photo as no film in camera!?? Contacted Viator and the Helicopter Company though twice ignored. A simple response would have avoided such a negative review.
Note from Viator
Hello Jonny - thank you for your review. We apologize for the delay in your response. We had sent your request to the Helicopter Company, as we at Viator do not do anything with the photos. We apologize for any inconvenience, but as we have no information on the photos, we're beholden to the Tour Operator for information for you. We hope the rest of your trip was excellent, and we hope this photo matter is resolved quickly for you.