We had orderd this service via Internet from Holland. Once in Egypte we had to alter the flight and called that we will be on the next flight. When we arrived in Cairo and entered the building George already came towards us holding a board with our name. He helped us with the luggage and brought us to a ac bus whith an Egyptian driver. George spoke English very wel, he explaind the one and other thing but didn't stay on talking all the time bringing us from the airport to our hotel next to the pyramids. It was a very pleasant experience that we could arrange all this already from home. And it worked. Absolutly worth it's price.