Positives: Drivers Jimmy and Roberto plus GrayLine representative Bel were great - truly friendly and did their best to be helpful. No problems with the personnel at all.
Negatives: Arrival "greeting" was late and found us only by accident ......... and unfortunately neither the driver nor reps had any idea where our lodging in Salvador was located, causing a delay of almost three hours before we finally arrived at our location after arrival at the airport and multiple phone calls. Note: Our lodging is one of the top-rated pousadas in Salvador - no private apartment or overnight guesthouse - so not sure why a problem came about.
Some content licensed under a Creative Commons Attribution 3.0 License.
© 1997–2015 Viator, Inc. 330211 All rights reserved. Viator is a registered trademark of Viator, Inc.
is a Service Mark of Viator, Inc. Travel with an Insider is a Service Mark of Viator, Inc.
Use of this website constitutes acceptance of Viator's Terms & Conditions.