Deva our guide was very good and knowledgeable, and provided lots of info. Unlike what is described for the tour, we only drove by Chinatown and the National Museum, not stopping at either place. We did stop at the Petronas Towers at a couple of different views. The only off-putting thing was the pewter factory, which was a drive outside the main city. Again, it was just another gimmick to sell overpriced goods to tourists. Otherwise, this tour is well worth the money.

Laurie D's review from Nov 2010 summarizes my experience as well. Driver did not do much other than transport, but the FRIM guide was extremely knowledgable and well-trained. Since I went during the rainy season, I wisely brought hiking boots and insect repellent. Like several other reviewers have commented, this hike is pretty strenuous. Before it is all said and done, you will climb and descend over 500 meters vertical through muddy trails and over a multitude of slick, rocky steps. You should be in good physical shape for this hike. I did the Batu Caves tour the same day and my quads were pretty sore the next day!

Plusses - Batu Caves, a really neat cave system and the temple inside; monkeys not a problem the day I was there; pretty good value for the cost of the tour.
Minuses - the all-too-brief batik demonstration was just way to sell dreadfully overpriced silk scarves; the Chinese temple is only 21 years old, so while interesting there is nothing historic about it; the tour guide was cheesy and his jokes missed.

Interesting but nothing terribly special. It is a 2 hour drive each way to Malacca from Kuala Lumpur, so we were in Malacca about 4 hours, including lunch. The sites we visited were OK, but clearly meant for tourists as most had myriads of merchants hawking their goods, even at places that were out of the way. Our driver was good and quite knowledgeable. The lunch we had was very tasty. Fun to do once but I would not visit again.

Like michael p, my guide was Ai as well. He was outstanding. He bought extra bananas for the elephants, and told me were to queue to get the best photos. He showed me rubber trees and the swallow houses for obtaining the nests for bird nests soup. We stopped and got some local fruits, some of which were excellent (jackfruit, malay apple) and some that are an acquired taste (durian). Simply an awesome day!