When we arrived they said they couldn't get us on the 3:30pm cruise, even though we specifically booked it with Viator for 3:30pm. MElbourne cruises said that's not their fault as we didn't book directly with them.... after reshuffling other people, they got us on board, however, the nice long river boat we should have been on had an issue with the motor, so we had to go on an old, small, damaged boat with limited outdoor seating and no commentary if you were lucky enough to sit outside. We travelled just the other side of the Baulty Bridge and back..... overall uninspiring and very expensive for the experience. I wouldn't book this again.
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