We requested transfer for 3 people. It was supposed to fit 3 suitcases and 3 carry on bag. Well the car could not fit even the 3 suitcases. We had to rent an extra taxi to, the driver was very helpful though
Instructions were not clear. We were not told to wait in platform. When we arrive we walked for a while in the platform and saw nobody. Then walked outside to taxi stand, had to call. When driver arrived told we were going to be charge $ 30 more (all happened within 10min of our arrival), he was initially very rude. Not the first impression we wanted of Vienna ! He then call office and came back with a nicer mood and was very pleasant afterwards.
Timely and friendly transfer.
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