Excellent tour guide
Prague, Czech Republic
Our flight arrived on time into Prague but we had luggage problems with a missing suitcase so had to go the baggage assistance counter prior to leaving the baggage claim area. This delayed our exit to the arrival hall area to meet our driver by approx 50 minutes. I had the baggage claim agent call the local phone # on my confirmation as she spoke Czech to tell them what happened us and why we were not coming out into the arrival hall.
The local rep dispatched our driver who waited for us for almost an hr and he was about 10 minutes away from the airport when he got the call from the dispatcher so he returned and met us for our prepaid transfer to the Hilton Old Town. Good service once we connected. Nice to have transfer prearranged.
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