WORST TOUR!!! The operator was the worst i have seen on viator till date. We were a group of 7. They had a 8 seater open vehicle but expected 14 people to squeeze into it. Only after we protested, a second vehicle was arranged. It would have been many times cheaper if I had arranged this trip on my own for my family. The speedboat service was poor as we were literally made to jump out into knee deep water instead of a dry pier. It seems there are multiple beaches on Coral Island, the beach I went with was mostly rocky and had plenty of jellyfish floating in it. The shack we were taken too was the dirtiest on the beach, The changing rooms,toilets were very dirty.
The "guide" was of no use and forever encouraging us to take the various "paid" rides available on the beach for 400 THB onwards per head. To be honest, the "licensed" guide was just somebody who was showing us around and should not be called "licensed guide". The locker service was paid and we had to use a neighboring shack as our shack's locker guy was not around. The food was VERY poor quality and we had company of stray cats eating leftovers from next table. In fact, our food was served even before we were on table exposing the food to flies which were plenty around. They charged us for reclining bed on the beach which could have been easily taken care of in tour cost. They did not even provide complementary water as we saw with other Thai operators. Viator can actually take this trip off their menu as operator/guide add no value and the experience negatively impacts your brand.
Cape Town, South Africa
Our Guide Looper was very interesting and informative. He was proactive in explaining various things and had lot of interesting stories to share with us. We almost had a private tour as we were the only group in the van. It was an amazing drive along the coastline and we stopped at many points of interest on the way. We had a fantastic lunch at the beach facing restaurant at SeaForth Beach.We did visit an Ostrich farm where kids had a great time. We ran out of time towards the end and the last stop was the winery where we did some wine tasting. We expected some lessons on wine making process but the place was almost shutting down for the day. We also had a stopover at Oom Samie Se Winkel. Overall, it was a great and unforgetable experience for all of us and we clicked many great photos!
Cape Town, South Africa
Our Guide (cannot remember name) was a Hermanus local and had a great sense of humour which kept us entertained during the drive. We did have some stops along the route where we made use of photo oppurtunities. We stopped at Betty's Point stoney bay where we saw lots of penguins. We were at Hermanus late morning and then we spent a lot of time in whale watching from the cliffs. There were quite a few whales there. Chris did suggest us to go for a boat ride which gets us much closer to the wheels but we did not go for that. I would suggest add this part on your website so that tourists are aware of the "whale watching by boat" option at time of booking itself. We never saw any Whale Crier during the many hours we spent on the Hermanus cliff. The place is beautiful and we saw many with telephoto lens going for the photos. We were also not sure why kids are being charged adult prices when the only thing done is pick and drop services till Hermanus.
Kuala Lumpur, Malaysia
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