My first time using aviator. It was a hassle to start. It was good I had a hotel staff call for confirmation. Our booking was unheard of, so she has to fax our prepaid ticket/voucher. Had to wait for hours to get a confirmation for our next day tour. Was really disappointing considering it was prepaid weeks earlier. We could have wasted our day waiting for nothing without confirming first. It should have been hassle free.
Our voucher states a pick up time of 9:30 but we were picked up at 8. It was just a mess to start.
However, the tour was great. Our tour guide was a walking creature of knowledge. Bus was clean.