The hotel pickup did not happen. We had to get there on our own. The reef tax was $7.50 (US) per person. The boat was small and they loaded way too many people on it. We barely had room to sit and no room to move or walk around (even the crew had trouble moving around the boat). The crew tried hard to be helpful and friendly but in the end was pushing hard for tips. Quote, "This is the only money we make". Drinks were limited in choice and weak. Other boats in same area were bigger and had fewer people on them, room enough to dance and move around. They all do the same thing and make the same stops for lunch and shopping. Next time I will go on a different boat even if it cost more.

Great tour leader and very helpful. His helper (who led our half of the group once we got there) was a young lady who didn't offer much information. We mostly had to ask to get any information. It was more like a day at the beach for her as she led us there, gave a 1 minute talk and told us to go swim and explore. Then she proceded to go swimming (somewhat away from the group) after which she went and sat down in the shade to read a book. The jungle tour is just a short path from the road to the beach with a few items pointed out along the way. The kayaking was fun but again there wasn't much leadership from the young helper so we were mostly on our own. The lunch was great and it must have helped the young woman because when we got to the canoe she came alive. The place is beautiful and interesting. It helped end the day on a great note.

The first stop at the cenote was interesting and we could have spent a little more time there. The next stop at the co-op market and lunch was a good experience also. The food was great and the deals could be had (you can haggle for much better deals here than any of the other places we visited). We could have spent the whole day at Chichen Itza. Our tour guide was great and knew the history very well. Over all this was well worth the time and money.