I was a little skeptical when a friend recommended this but it ranks very high amongst all tours I have taken. The zookeeper selected the animals we would see and I saw some that I had never heard of before, A senior zookeeper took us through about 10 encounters (inside of actual exhibits or in closed areas) where we got to pet, hold and/or feed various animals, including koalas, kangaroos, echidnas, bilbies, feathertail gliders, etc. It was very entertaining and educational. In addition to myself there was one couple and their three children aged 6-11. After well over two hours we went back to have tea with Paul, the zookeeper. I would highly recommend this tour.