This tour met our needs during a quick 48 hour stopover in Naples. We booked the tour last minute. The representative I spoke with on the phone was courteous and clear about trip details. Our driver picked us up at our hotel promptly at 8:30. The Mercedes mini-bus was new and very clean and the driver courteous and friendly. We spent time touring Duomo di San Gennaro and then drove to other key buildings and stopped for some amazing city views before we picked up additional tourists to join us for the Pompeii portion of the tour.
Our guide, Maria, provided a great overview of how life was in Pompeii. We were able to tour the theater, Gladiators Barracks, Stabian Baths, House of Faun, Buildings of Eumachia, and Lupanari to name a few. Maria's comments were insightful pointing out many details along the way, things we would have overlooked if we were touring by ourselves. If you want to spend time wandering through Pompeii, don't take this tour. But if you want an informative overview without any worries, TAKE THIS TOUR! My experience with this Viator tour was outstanding.