The care by our tour director/bus driver was excellent. We loved our trip to Kaikoura by bus and the morning tea/loo stop. Our meal at Kaikoura was 5 star and we really enjoyed the day. here was only one thing that let the day down a bit. his was nothing to do with the company or TranzScenic railway. The attitude of some of the staff of the "WhaleWatch" crew at Kaikoura left a little to be desired. .I think they just need to improve on their inter-personal and customer service skills. My mother said "good morning" to two of the crew and had absolutely no response and they were a little rude. Other than that, I would definitely recommend Viator to anyone and will use Viator again. Thank you.

Excellent evening, the Maori concert was great and this was a wonderful experience...would definitely recommend the evening to anyone. Our tour driver was wonderful and it was a really enjoyable evening.